Please read the following carefully. By using BONDGUARD the 'user' or 'you' agree to the following terms of use. If you do not agree to these terms of use you should exit the site.

Shopping with BondGuard
You can order the services on this website (1) by telephoning or (2) on-line. If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details. An automatic confirmation does not necessarily mean that we will be able to meet your order.

Our Philosophy
BondGuard employees and its agents will act in the best interests of their clients, employers and the wider public interest. In carrying out their work we will:

• Act with integrity and honesty
• Deal fairly and openly with clients
• Disclose conflicts of interest
• Respect confidentiality

When you engage BondGuard Ltd you can be certain that we will:

• Act promptly, diligently and with due skill and care
• Act within clearly established guidelines
• Keep clients informed in a comprehensive and timely manner
• Act in accordance with regulatory guidelines as applicable
• Carry appropriate professional insurances
• Record the condition of the property as it is, we will not stage, dress or otherwise enhance a property or its contents for the purpose of improving its appearance.
• Testing of gas/electrical or other specialist equipment is not part of the BondGuard terms of service

Peace of Mind
At BondGuard, our team are committed to providing our customers with the highest quality products at competitive rates; sincerely, the customer is always our priority. While we are constantly striving to offer the products and services that we feel you, the customer needs, if there is anything you require that you don't see offered let us know and if we can, we will endeavour to supply it.

Occasionally mistakes can happen; in the unlikely event that you are not totally satisfied with the BondGuard service please contact us to discuss how we can resolve the issue, the contact formats are noted on this website. We aim to respond to all enquiries within 48 hours, and to provide an efficient and fair resolution. When an issue cannot be resolved immediately, we aim to keep you informed throughout the process.

Fees
We try to make sure that the prices on our websites are accurate however, we reserve the right to validate the price before we process your order. If we are unable to supply a product or service which you have ordered, or if the correct price is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order.

Payment
You can pay by Visa or MasterCard. To ensure that shopping on-line is secure,
your credit/debit details will be encrypted using Paypal technology.
The prices displayed on our web site are in British pounds.

Our responsibility
We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data, consequential loss in circumstances which are beyond our control.
We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from the use of this website.

You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.
We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an 'as is' and 'as available' basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

General
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.

Copyright /Trademarks/Data Protection
All content included on this site including but not limited to web site design, text, graphics, audio clips, visual clips, logos, and the selection and arrangement thereof are the property of BondGuard and is protected by UK and international copyright laws.
You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose.
We will use the information you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.

Privacy Policy
We are committed to protecting your personal privacy and, in accordance with UK Data Protection Law; we uphold strict security procedures for the storage of your personal information.

Tax Charges
For orders made from the UK 17.5% VAT is added.

Links to other websites and services
Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.